So
what if my monitoring system is excellent? It does nothing else than just
monitoring and raising alarms when thresholds are exceeded and maybe it does a
bit of diagnosis and remediation. Say, it has no interaction with other
associated management systems and processes. And, therefore it gets into a Silo
effect.

So,
how do you get your monitoring tool into a Systems thinking mode where you have
a way to get into the next step, a next level of action, a next stage of processes
defined in the organization in relation to problem solving, how to manage
change in an effort to resolve problems, etc.. That is, a stage when
self-diagnosis and self-remediation from within the monitoring software don