The ITSM webinar series, organized by ManageEngine, with Rob England (aka IT Skeptic) as the speaker, will be presented in 6 parts. The second series discusses about Improved Service Response – requests and incidents.

You Can Learn More About the ManageEngine Product Line By Going to manageengine.optrics.com

The original article/video can be found at Improving Service Response – ITSM webinar series #2