What haunts any IT manager the most? The lack of a streamlined service process in the organization. This directly affects IT efficiency and productivity, besides the end user’s perception of IT
How to Create User Accounts Efficiently in Active Directory
For years, it has perplexed me how inefficient it is to use Active Directory Users and Computers (ADUC) to create users. Forcing me to first create a user based on the “mandatory schema attributes,” so I can then configure the “optional schema attributes” is not efficient. You all know what I am talking about, right?
Improve Your IT Productivity with OpManager’s New Fluidic UI
Today, enterprises handle 10 times more alarms than they did a decade ago. At $70,000 a year, a systems administrator costs $35 per hour. A 10-member IT team could save $875,000 over 5 years if the user interface for their IT management solution was 25 percent faster.
IT Security: The New Target for CEO Performance
As Gregg Steinhafel steps down as chairman and CEO of Target , we’re witnessing more than just an act of contrition for one of the largest and most costly data breaches — ever. We’re witnessing the evolution of data breaches, and IT security in general, as a corner office concern.
A Leading Indian Cement Company Adopts Desktop Central, Improves Desktop Operational Efficiency by 60 percent
Here’s a case study that talks about how Desktop Central made all the difference to a leading Indian cement company. We’ll discuss in detail how the company improved its desktop management operations and managed a diverse array of devices and simplified the work of the system administrators
Zero-day vulnerability highlights the perils of using an EOLed platform
Even before the dust from the Heartbleed bug could settle, another security bug has already rocked the Internet. Microsoft has acknowledged the vulnerability in Internet Explorer (IE) that could allow remote code execution (RCE) of PCs using the company’s browser.
Guest Blog : No Such Thing as a Free Lunch?
This is a guest post by Kirstie Magowan. At least that is what my grandmother always told me…I think I heard a collective gasp around the IT Service Management industry when ManageEngine announced earlier this month that the basic version of their ITSM solution – ServiceDesk Plus – would now be offered free, with no licensing restrictions to current and future customers…so is this the ITSM version of a free lunch, or just a clever marketing strategy? free-lunch My first thought was “OK, what’s the catch?” ManageEngine is in the ITSM game for profit, not philanthropy, so obviously they are viewing this as a way to increase their market share and upsell this offering to higher value products, we have to assume that they are not doing this out of the goodness of their hearts! How free is ‘free’?
Four Reasons Why You Must Use ManageEngine’s Free Windows Health Monitor
Have you ever wished that you had prevented an outage before it happened? Wished you could preempt such issues and had holistic monitoring software that would make things easier for you
The Selfie Impulse
This year’s Service Desk and IT Support show (SITS ’14) was a little more special to us than the previous years’ shows. Our “Rise of Free” campaign was an instant hit, and we loved watching the surprised attendees as they marched towards the caravan loaded with free lunches. The best part
SITS witnessed such thing as a free lunch!
They say there’s no such thing as a free lunch. They also say there’s always a cost; you get what you pay for; and there must be a catch if someone is giving away something for free. At ManageEngine, we say that’s not always the case.