Juggling between help desk and desktop management tools and pacing the length and breadth of your organization to troubleshoot could soon be a thing of the past! Because the latest add-on tool from ServiceDesk Plus will enable you to schedule planned maintenance tasks from a central location.
Combat Advanced Cyber Attacks With Shared Security Intelligence
(Originally published in Cyber Defense Magazine , Black Hat special edition) In this information age, even the mightiest of enterprises and governments across the globe are worried about cyber-attacks. Not a single day passes by without a story about a hack or a compromise or an identity theft involving data related to a large number of users. Cyber security is increasingly becoming complex, and cyber-attacks have truly emerged a global crisis.
Applications Manager Takes Over Internal Monitoring at Bridge2 Solutions
Christopher DiLorenzo, head of IT infrastructure at Bridge2 Solutions, tells us how Applications Manager helped fill the gap in collecting performance metrics that were being ignored by the company’s previous monitoring tool. Based out of Alpharetta, Georgia, Bridge2 Solutions is a leading provider of marketing solutions platform that provides innovative marketing and fulfillment solutions to leading financial institutions, loyalty programs, and Fortune 500 companies.
ServiceDesk Plus Is a “Godsend” for IT, Says Who?
At ServiceDesk Plus , we love hearing from happy customers like Leroy Squires, who believes ServiceDesk Plus is a ”godsend.” Leroy works at Unisource Worldwide, Inc., a well-known logistics company, as its senior technical analyst and one of the five administrators who uses ServiceDesk Plus to manage the company’s globally distributed IT infrastructure with a team of 200 technicians. In the following video, Leroy shares his experience with ServiceDesk Plus and highlights the two main benefits it delivers – simplicity and ease of use. Leroy also explains how affordable ServiceDesk Plus is compared with its competitors, given the value it delivers
Salute the “Lord of the Links” on World SysAdmin Appreciation Day
While you get a pat on your back, they disappear in the shadows of the server rack.
A Mobile Workforce Needs a Mobile Service Desk
By 2015, the number of mobile workers in the world will reach 1.3 billion, according to a recent IDG Connect study. A similar Cisco study found that three out of five workers say they don’t need to be in the office to be productive
Success Story: Automating Critical Network Operations Across 300 Locations for World’s Leading News Agency
Imagine the IT division of a large news agency that provides real-time news to its subscribers – including print and electronic media in over 100 countries – on a 24×7 basis.
Unveiling Your Active Directory Delegations
Ever since Microsoft released Active Directory in 2000, there has been an option referred to as “delegation.” The term is pretty familiar now, but then it was a bit confusing.
Singapore Emerges as Center of South East Asian Operations for ManageEngine
The early morning sun infused with a hint of rain marked the beginning of our maiden customer conference in Singapore.
Join Our SysAdmin Day 2014 Celebrations
Sysadmin Day is coming and ManageEngine is all set to make it special this year! Almost always, we lose track of the relentless effort sysadmins make behind the scenes to ensure that our jobs are easy. We’ve remained oblivious to their hard work and take them for granted