– – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – As the dust begins to settle down on the Heartbleed bug, it is time to critically assess the password management practices in your organization.
What drives a compelling shopping experience for your IT customers?
Sometimes being a customer of an IT Department is like visiting the worst shop in the world.Imagine that you need a new mobile device but you have only one place to shop for it. You go into the shop and there is no stock on the shelves. Not just stock, but there’s no mention of the opening and closing time and no details of to how to go about ordering. There’s a telephone in the corner and you give a ring to ask whether you can order a mobile device. The customer care person on the other end isn’t too sure and has to check with someone else to get back to you.In the outside world this would seem completely crazy and undoubtedly the business loses many customers. However, this is how many IT Departments treat their customers and users every day without having a service catalog in place
HDI 2014, the Conference Beautiful!
This year, HDI was held in Orlando, Florida, which carries the nickname “The City Beautiful.” Attending the conference for the umpteenth time, we strongly feel that HDI should adopt the moniker ” The Conference Beautiful.” It was truly a wonderful experience for all of us here at ManageEngine. With scores of people visiting us at our booth, it was a time of introductions, conversations, and intense learning. One of the highlights of HDI 2014 was our very own infotainer, Anders Boulanger, who was a busy man the entire time, showing visitors how to remove complexity and strike gold in their IT service management operations with a world-class solution like ServiceDesk Plus
Four Reasons You Must Use ManageEngine’s Free Ping Tool
A ping tool such as the ManageEngine Free Ping Tool helps you monitor network connections, devices, and websites. Our tool uses the Internet Control Message Protocol (ICMP) to reach computers and network devices and, in turn, verify whether IP addresses exist and can accept web requests. The mobile version of our ping tool lets you ping computers and devices while you’re on the move.
Desktops vs. Mobile Devices: The Battle for the Future
IT consumerization is all the rage.
Change Management: Immovable object versus unstoppable force?
You Can Learn More About the ManageEngine Product Line By Going to manageengine.optrics.com The original article/video can be found at Change Management: Immovable object versus unstoppable force?
4 Tips to Consolidate Your Data Center
You Can Learn More About the ManageEngine Product Line By Going to manageengine.optrics.com The original article/video can be found at 4 Tips to Consolidate Your Data Center
Manage Your IT While on the Move!
You Can Learn More About the ManageEngine Product Line By Going to manageengine.optrics.com The original article/video can be found at Manage Your IT While on the Move!
Five Lessons IT Can Learn from Flappy Bird
You Can Learn More About the ManageEngine Product Line By Going to manageengine.optrics.com The original article/video can be found at Five Lessons IT Can Learn from Flappy Bird
When love is in the air, cyber-criminals are on the prowl
You Can Learn More About the ManageEngine Product Line By Going to manageengine.optrics.com The original article/video can be found at When love is in the air, cyber-criminals are on the prowl