Join Forrester and ManageEngine on a free, one-hour webinar that will help you discover ways to unlock the true prowess of application monitoring. Learn how to fully leverage the capabilities your APM tool to give your business that much-needed boost. John Rakowski , Forrester’s leading analyst and advisor working with infrastructure and operations professionals, will be the keynote presenter. John has been helping IT leaders and their teams understand the business value of service management, develop their strategies, evaluate and select vendor tools, and implement service management processes
Find your faulty corporate iPhone 5 devices in no time!
Recently, Apple launched an iPhone recall program for selected devices. According to a statement from Apple, some of the iPhone 5 devices that were sold between September 2012 and January 2013 may experience shorter battery life or may have to be charged frequently.
Remote Control Desktops and Provide Better Support
Ever wondered whether you can run a business without the aid of technology? If your answer is impossible , you’re definitely spot-on! Because, today, almost every business runs on technology. For this post, let’s confine ourselves to desktop support
Social IT in the Enterprise: Getting Past the Hype
Social IT has generated a lot of hype over the last few years but many organizations have been left wondering how to turn the grand theory into practice – in a way that delivers tangible results for the business. People know what social media is; they just don’t know how to transfer the principles of social media into the world of IT operations to improve efficiency, reduce costs and increase IT customer satisfaction.
7 Questions to Ask Before Choosing the Best IT Help Desk
An IT help desk ensures seamless end-user experience by centralizing and automating service management processes. The right IT help desk improves productivity, guarantees end-user satisfaction, cuts costs, and aligns IT with business
10 Key Steps to Align IT with Your Business
Have you ever felt your car pull to the left or right when you wanted to go straight? You’d immediately know that the wheels must be realigned.
Got WiFi? Free App Helps You Meet Basic User Need
Did you hear the one about the teacher who asks a group of students to name something they need but can’t see or feel? The hip-hop loving, smart-gadgets sporting, what’s-apping generation answer in unison, “WiFi.” Increasingly, WiFi is becoming indispensable and, apparently, a candidate for inclusion in Maslow’s hierarchy of basic human needs . Mobility has altered the way we do business
IT360: The Unified Monitoring Solution You Can Now Evaluate in the Cloud
Does this happen to you? We often hear a scenario like that from people like you who want to evaluate IT360 but are unable to procure a server to run it, which prevents them from evaluating the product in a timely manner
ADAudit Plus Updated Release: Real-Time, Continuous Auditing of Active Directory Changes
Do you have changes that are occurring in Active Directory that you want to be made aware of immediately?
Combat Advanced Cyber Attacks With Shared Security Intelligence
(Originally published in Cyber Defense Magazine , Black Hat special edition) In this information age, even the mightiest of enterprises and governments across the globe are worried about cyber-attacks. Not a single day passes by without a story about a hack or a compromise or an identity theft involving data related to a large number of users. Cyber security is increasingly becoming complex, and cyber-attacks have truly emerged a global crisis.