“ManageEngine ServiceDesk Plus was selected the winner in the Help Desk category of the WindowsNetworking .com Readers’ Choice Awards. BMC Software Trackit and Help Desk Pilot were runner-up and second runner-up, respectively,” – windowsnetworking .com . This is the second time that our customers have voted for ServiceDesk Plus as their most preferred IT help desk software, making ServiceDesk Plus a WindowsNetworking .com Readers’ Choice Award Winner
Jimmy Kimmel Sheds Light on Password Security
Ace comedian Jimmy Kimmel, who is known for tickling our funny bones through his television shows, tried a social engineering experiment last week.
Safely Delegating Password Reset Capability in Active Directory
I have been preaching for years about how powerful Active Directory is in the ability to delegate control over certain tasks and certain objects in Active Directory. One of the most obvious delegations is giving a one group of users the ability to reset passwords for a different group of users. There are a few issues using the Microsoft solution, and those issues can cause insecure settings, hard-to-report delegations, and access to AD that is hard to find and remove