As our ServiceDesk Plus team constantly focuses on what’s next, it’s easy to lose sight of how far we’ve come. Looking in the rear view, 2014 was a fantastic year for us filled with major releases/upgrades, user conferences, trade shows, webinars, major revamps and most importantly, a pioneering move of making the Standard Edition free for all our users that saw a huge spike in downloads and sign ups. We’re also proud to see how much of our roadmap we’ve covered with numerous features and integrations guided by constant feedback from our customers
