At a time when many organisations are undergoing a significant amount of changes, most of the change managers still considering ITIL change management process is the only process dealing with the change.
Using cURL to Automate ServiceDesk Plus Authentication
Objective Use command line program cURL to successfully login to Manage Engine ServiceDesk Plus Why? This opens the doors for automation! My team has utilized this to automate tasks like password resets across multiple Active Directory Domains and to reset Linux passwords.
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Talk to ME Tuesday: Using ManageEngine to Run a Security Company with an IT Staff of Two
ManageEngine continues our weekly blog series called Talk to ME Tuesday. Each week we discuss interesting topics from the world of technology with you, the people that live and breathe it everyday. Years ago, Scott Rich, now VP of IT for Avantguard Monitoring Centers , a wholesale alarm monitoring central station, started a company of his own.
ServiceDesk Plus Project Management selected as “Product of the Week” by Network World!
We’ve got great news today; we’ve been selected as Product of the Week 8.27.12 by Network World, days after our Project Management Beta release . ServiceDesk Plus has been consistently setting benchmarks in coming up with new modules for a simple, easy to use and intuitive experience. Project Management Beta helps administrators and project managers create milestones and tasks on new projects and assign resources based on the requirements and availability
ITIL Infographics
Embed this infographic into your website Image originally posted on ITIL Infographics, ServiceDesk Plus Blog Bharathi Priya, ServiceDesk Plus Team.
Benefits of ServiceDesk Plus MSP + Desktop Central MSP
The word ‘Integration’ has occupied a significant role in the IT department be it in the SME or large enterprises; because of the special benefits the integration feature possess. Let’s say, when a user submits request in ServiceDesk Plus(SDP) MSP
Upcoming Webinar: ‘Six Tactics for ITSM to Deal with Agile’ by Rob England “The IT Skeptic”
IT Skeptic is Back! Join the Webinar to get an Overview on Agile Development Methodology with respect to ITSM. We will have Rob England with us, who’ll be focusing on Service Management and the potential behind the Agile Approach. This webinar will provide you with valuable insights on ITSM and the ‘Six Tactics’ on how you can bring Agility to your Service Management Portfolio
Visit ManageEngine at LEADit 2012 Australia
ManageEngine is very excited to visit Australia for the LEADit 2012 – an itSMFA show.
ManageEngine ServiceDesk Plus-Desktop Central Integration
Integrating ManageEngine ServiceDesk Plus and Desktop Central www.manageengine.com