Recently, ManageEngine asked me to do a webinar around service catalogues. The webinar was named “The Science Behind Effective Service Catalogues” and had more than 100 attendees
5 Steps to Successfully Implement an IT SLA
Every IT manager aspires to improve performance, accelerate incident response times, reduce system downtime, and simultaneously cut service costs in his or her IT support operations. Now, if you are in the pursuit of similar goals, then look no further than an IT SLA .
Christopher Burg – Game Changing Story
I created this video with the YouTube Video Editor (www.youtube.com
Bill Duffy: "ManageEngine ServiceDesk Plus is well structured and focused on ITIL"
http://www.youtube.com/v/QaTx5qZ768k?f=user_uploads&app=youtube_gdata You Can Learn More About the ManageEngine Product Line By Going to manageengine.optrics.com The original article/video can be found at Bill Duffy: "ManageEngine ServiceDesk Plus is well structured and focused on ITIL"
ManageEngine helps the IT department and organizations make decisions
Otis Wade, IT Director, Three Rivers Casino and Hotel, speaks on how ManageEngine ServiceDesk Plus made the IT department become one of the pillars of the organization