Tag: network

Help Desk Tips & Tricks – When to merge tickets & when to engage Problem Management.

I know most of you are using ServiceDesk Plus in the right way, however in few of our customer environments I found certain features are used improperly. So I have started a series of tips & tricks blogs to use ServiceDesk Plus features efficiently.

Privileged password management: Protection alone is not sufficient

Privileged password management has now emerged a key aspect of IT management. With ever-increasing number of privileged identities in shared environment, protecting the administrative passwords is absolutely essential, but that alone is not sufficient

Sub Application Mapping in NetFlow Analyzer

NetFlow Analyzer with its in depth traffic reports helps Network administrator to analyze their traffic patterns, planning the network, identifying performance bottlenecks etc. In this blog, we will discuss Application traffic monitoring. NetFlow Analyzer 9 with its sub application mapping feature that helps administrator to categorize similar traffic patterns as a single group and view them.