Tag: manageengine

Guest Blog : Helping yourself to IT support

The changing face of the Service Desk The role of the traditional service desk has been to provide a centralised and consistent function to help resolve issues, problems and fulfil requests. However the role and face of a modern service desk is changing.  We see an increasing trend across many organisations for users to become more self-sufficient

Guest Blog : Bug management – Inside ServiceDesk Plus PRO

Is your company using a program that is playing big part to your business? Some examples would be: ERP, Warehouse, POS, BI, HR system, Finance… If answer is yes, there are most likely problems associated in using it. Problem could be user related (user not knowing the system) or the problem is system related (Program has a bug)

Desktop Central spreads its wings with App lock and global proxy support for iOS6

In the present technology world, mobiles and tablets growth has proliferated, especially when it comes to industries like Education, Health, Bank, etc. Apple has introduced “App Lock” feature that can enable enterprises to put mobile for some serious work.  This feature enables the mobile device to run only a single app in the device and Desktop Central provides full-fledged support for this feature that makes ipads and iphones more efficient in enterprises

How about deploying a surveillance camera for Windows RDP, Telnet, SSH session actions?

Nowadays, enterprises of all sizes and types rely on surveillance cameras for physical security of their premises. With cyber-crimes looming large, effectively securing sensitive data has emerged a big challenge for all organizations – enterprises, government agencies and military establishments. Of late, internal threats seem to be far more alarming as many of the reported security incidents have been caused by trusted third-parties and malicious insiders having authorized or unauthorized privileged access to the IT resources.

Attention Cisco TMEs: Solarwinds does not support Peformance Monitoring, NBAR and MediaTrace

 I was watching Network Field day videos the other day and the one on Application Visibility and Control (AVC) was most interesting due to our product being a player in this  field. During the Application Visibility and Control (AVC) session, the TME handling the session said Solarwinds and Lancope supports Performance Monitoring in their NetFlow monitoring solution