Recently, Apple launched an iPhone recall program for selected devices. According to a statement from Apple, some of the iPhone 5 devices that were sold between September 2012 and January 2013 may experience shorter battery life or may have to be charged frequently.
Remote Control Desktops and Provide Better Support
Ever wondered whether you can run a business without the aid of technology? If your answer is impossible , you’re definitely spot-on! Because, today, almost every business runs on technology. For this post, let’s confine ourselves to desktop support
My Mom Said My Password Was Important…
Well, I know I have been saying it for years, talking about it like it was one of the most important aspects of your computer, and emphasizing it as one of the top five most important security configurations for corporations and users. With so many companies being attacked, compromised, and making front page news, I hope that now you get the picture!
Social IT in the Enterprise: Getting Past the Hype
Social IT has generated a lot of hype over the last few years but many organizations have been left wondering how to turn the grand theory into practice – in a way that delivers tangible results for the business. People know what social media is; they just don’t know how to transfer the principles of social media into the world of IT operations to improve efficiency, reduce costs and increase IT customer satisfaction.
Code Spaces AWS Security Breach: A Sad Reminder of the Importance of Cloud Environment Password Management
In the recently concluded Black Hat USA, 2014, one of the topics that drew much attention was the session on the pitfalls in cloud environment security. Normally, such deliberations at security conferences are perceived as hypothetical or purely academic. However, it was different this year with security professionals becoming quite interested in this topic. The reason for this is quite obvious – just a while ago, CodeSpaces.com, a code-hosting and collaboration platform went out of business for a whole day because hackers gained access to their Amazon EC2 control panel and deleted data of hundreds of their customers
7 Questions to Ask Before Choosing the Best IT Help Desk
An IT help desk ensures seamless end-user experience by centralizing and automating service management processes. The right IT help desk improves productivity, guarantees end-user satisfaction, cuts costs, and aligns IT with business
ADManager Plus: How to Modify Exchange’s Outgoing Mail Attachment Size
The project is tight.
10 Key Steps to Align IT with Your Business
Have you ever felt your car pull to the left or right when you wanted to go straight? You’d immediately know that the wheels must be realigned.
Got WiFi? Free App Helps You Meet Basic User Need
Did you hear the one about the teacher who asks a group of students to name something they need but can’t see or feel? The hip-hop loving, smart-gadgets sporting, what’s-apping generation answer in unison, “WiFi.” Increasingly, WiFi is becoming indispensable and, apparently, a candidate for inclusion in Maslow’s hierarchy of basic human needs . Mobility has altered the way we do business
Advanced System Tools from ServiceDesk Plus
Juggling between help desk and desktop management tools and pacing the length and breadth of your organization to troubleshoot could soon be a thing of the past! Because the latest add-on tool from ServiceDesk Plus will enable you to schedule planned maintenance tasks from a central location.