Kirk Patten, IT Director, RotaDyne talks about the meaningful reports delivered by ManageEngine ServiceDesk Plus and SDP made the technicians more compliant
Bill Duffy: "ManageEngine ServiceDesk Plus is well structured and focused on ITIL"
http://www.youtube.com/v/QaTx5qZ768k?f=user_uploads&app=youtube_gdata You Can Learn More About the ManageEngine Product Line By Going to manageengine.optrics.com The original article/video can be found at Bill Duffy: "ManageEngine ServiceDesk Plus is well structured and focused on ITIL"
Otis Wade, a true believer of Track-IT converts to ManageEngine
Otis Wade, IT Director, Three Rivers Casino and Hotel, a true believer of Track-IT converts to ManageEngine. The more his team uses ManageEngine, the more they like it.
ManageEngine helps the IT department and organizations make decisions
Otis Wade, IT Director, Three Rivers Casino and Hotel, speaks on how ManageEngine ServiceDesk Plus made the IT department become one of the pillars of the organization
Otis Wade speaks about ITIL integration in ManageEngine ServiceDesk Plus
Otis Wade, IT Director, Three Rivers Casino and Hotel, speaks on how pleased he is with the ITIL integration in ManageEngine ServiceDesk Plus
Mike Taylor – ManageEngine helped us save 85% cost
Mike Taylor on how ManageEngine ServiceDesk Plus saved $86000 for thier organization. Previously they were using BMC remedy
Christopher Burg on Service Level Agreements
Christopher Burg talks about how ServiceDesk Plus out of the box configuration helped his IT team to attain better Service Level.