When Steve Jobs launched the iPhone in January 2007, it marked the birth of a new era in mobile technologies. The mobile revolution has come a long way since then with enthusiasts now talking about wearables, targeted apps, remote charging, and more. In the next two years, the Internet of Things will make automation a part of daily life.
This Week’s Five: The ITSM You Didn’t Know About!
This Week’s Five is a weekly column of five interesting reads from all over the web, with a different topic each week.This week, we’ll explore the developments in the ITSM industry . IT Service Management (ITSM) is arguably the lifeline of an enterprise. The service desk software, an ITSM tool, makes the work of an end user a cakewalk; just raise a ticket and rest assured that your problem will be fixed.