Tag: forrester

ServiceDesk Plus named Contender in the Enterprise Service Management space by independent research firm

Forrester has recognized ManageEngine as a contender in the Enterprise Service Management (ESM) space in its latest Forrester Wave: Enterprise Service Management, Q4 2019 report. The report covered twenty-three criteria and recognized fifteen providers in the ESM space. Forrester Research, one of the most respected voices in the analyst community, regularly publishes the Forrester Wave […]

Attend Our Webinar; Improve Your Data Center Efficiency and Streamline ​Business Services Delivery

Delivering business-critical services to end users without any disruption or degradation in the quality or speed can be quite a challenge. The underlying  network and server layers must be in top shape, because  a ny performance degradation, fault, or attack in these layers will affect the service delivery.

​Maximize Your Application Performance to Ensure Successful Business Outcomes – September 9, Forrester Webinar

Join  Forrester   and  ManageEngine   on a free, one-hour  webinar  that will help you discover ways to unlock the true prowess of application monitoring. Learn how to fully leverage the capabilities your APM tool to give your business that much-needed boost. John  Rakowski ,  Forrester’s  leading analyst and  advisor  working with infrastructure and operations professionals, will be the keynote presenter.  John has been helping IT leaders and their teams understand the business value of service management, develop their strategies, evaluate and select vendor tools, and implement service management processes