IT security managers lay a lot of emphasis on conducting log forensics investigations. According to the SANS 2013 Digital Forensics Survey , 57% of the respondents said that they conduct forensic investigations to “find and investigate incidents as they are occurring” and 75% of the respondents said they conduct forensic investigations to “find and investigate incidents after the fact”. Detecting the activity of hackers is never easy
ServiceDesk Plus Video Zone: Save Your Trips to YouTube!
With the entire web trending towards videos, it doesn’t surprise us that our users prefer video over white papers, case studies, and blogs. After all, YouTube is the second largest search engine in the world! At ServiceDesk Plus, there’s certainly no lack of video content covering nearly every ITSM category imaginable. But with so much video content, it’s possible to lose focus on what matters most to you