Certain customer use cases for point-to-point (PtP) layer-2 bridging require link redundancy on one or both ends in the event of an AP failure. Typically this is indicated when the link is carrying high value traffic, such as access to an ERP system from a remote warehouse that is critical to the flow of revenue […]
5 Tips for CIOs: Plan for Hurricanes, Hackers and Aliens?
Google is so serious about its disaster recovery planning that it tests for most scenarios imaginable, no matter how unlikely, including an alien invasion of its offices . You see, nothing puts fear into a CIO like a system outage — it gives new meaning to having a “bad day” at the office. But quite surprisingly, unlike Google, very few companies have a disaster recovery plan.
Guest Blog : ServiceDesk Plus – An Evolution
When I started at my current employer, help desk requests were handled by a shared e-mail box.