Category: Network Management

ServiceDesk Plus Video Zone: Save Your Trips to YouTube!

    With the entire web trending towards videos, it doesn’t surprise us that our users prefer video over white papers, case studies, and blogs. After all, YouTube is the second largest search engine in the world! At ServiceDesk Plus, there’s certainly no lack of video content covering nearly every ITSM category imaginable. But with so much video content, it’s possible to lose focus on what matters most to you

Solutions from ADAudit Plus for Configuration Failures

ManageEngine ADAudit Plus is a web-based, real-time, Windows Active Directory change auditing and reporting solution. Enterprises can audit the Windows AD, Windows file servers, Windows servers, Windows workstations, NetApp filers, EMC servers, printers, and removable storage devices. At ADAudit Plus, we make the best effort to ship a product that is ready to go! Yet the Windows server environment includes a few configuration hurdles that our customer support are happy to solve when our customers and evaluators call.

Automating Inactive User Controls

With so many compliance regulations requiring controls over inactive users, it is important to ensure that these user accounts in Active Directory are correctly managed. There are significant security risks associated with leaving inactive users enabled or available (or both) in Active Directory. In a previous blog on tracking down inactive users in Active Directory, I explained how you can leverage ADManager Plus to accomplish this task

“I am a 100% ServiceDesk Plus customer for life “- Radiology Associates

Radiology Associates is a medical imaging business with four imaging centers and a corporate headquarters based in Corpus Christi, Texas. The company provides a full range of outpatient imaging services. An IT team of 10 uses ServiceDesk Plus Enterprise edition to support 250 workstations

Attend Our Webinar; Improve Your Data Center Efficiency and Streamline ​Business Services Delivery

Delivering business-critical services to end users without any disruption or degradation in the quality or speed can be quite a challenge. The underlying  network and server layers must be in top shape, because  a ny performance degradation, fault, or attack in these layers will affect the service delivery.

Safeguard Your Computers Easily with Desktop Central’s Exclusive Patch Edition

Is your organization focusing on securing its network against operating system and application vulnerabilities to alleviate costs due to potential threats?  Then you are perhaps looking not just for a comprehensive solution, but also a scalable product so that the future needs of the organization can be met. Well then, here’s Desktop Central ‘s   Patch Management suite  that’ll meet all your needs to the tee! This edition will automate heterogeneous patch deployments and  provide extensive reporting capabilities

​Think Before You Wipe: Destroying Mobile Data Is Just One Option for Missing Devices

Modern day organizations provide employees the flexibility to work from anywhere around the office, ​ such as the workstation, cafeteria, or meeting rooms. When employees use mobile devices to do work, they will store data on them. And, when employees move around with these devices, ​ there is a fair chance a few of the devices will get lost

Worrying Doesn’t Keep IT Problems Away. Good Tools Do!

Free tools to quickly troubleshoot your way and stay on top of IT Love them or hate them, but you cannot ignore them. Surprises, pleasant or otherwise, are a way of life for a s ysadmin. The degree of surprise however determines how the rest of the day turns out for the sysadmin